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Video Doorbell not ringing indoor chime

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davt78
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I’m on my second video doorbell with Arlo replacing the previous one. I installed it on Friday and there was no issue the first 2 days with the video doorbell ringing my indoor chime. Today it suddenly only rings to my phone. The transformer is within the correct voltage range and had worked previously. I thought it maybe it was an overheat issue but nothing appears in the app indicating that as an issue. Any help would be appreciated. Thanks.
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JamesC
Community Manager
Community Manager

davt78,

 

This could be an indication of a power issue with your transformer or an incompatibility with your chime box.

 

For more information on this, take a look here:

 

How do I enable Bypass Mode on my Arlo Video Doorbell?

How do I measure the voltage of my doorbell transformer?

 

JamesC

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JamesC
Community Manager
Community Manager

davt78,

 

This could be an indication of a power issue with your transformer or an incompatibility with your chime box.

 

For more information on this, take a look here:

 

How do I enable Bypass Mode on my Arlo Video Doorbell?

How do I measure the voltage of my doorbell transformer?

 

JamesC

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