Arlo|Smart Home Security|Wireless HD Security Cameras

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atooley24
Follower
Follower

I am unable to log in, since the email I signed up with, the carrier no longer exists. There is no way to access my account without the email verification code. Like I said the email carrier no longer exists. Unable to get help without signing in.  Any suggestions or a way to get to a live person. To help?

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StephenB
Guru Guru
Guru

@atooley24 wrote:

I am unable to log in, since the email I signed up with, the carrier no longer exists. There is no way to access my account without the email verification code. Like I said the email carrier no longer exists. Unable to get help without signing in.  Any suggestions or a way to get to a live person. To help?


I'm tagging the mods - @JamesC , @ShayneS , @BrookeN - so they can create a support request on your behalf.

 

General advice - get a persistent email address, and avoid using one you get from your internet service provider or carrier. For instance, gmail, icloud, or outlook.

ShayneS
Arlo Moderator
Arlo Moderator

Hi @atooley24 

 

Can you private message me with the best email address to reach you at?

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