Arlo|Smart Home Security|Wireless HD Security Cameras

Trying to order something and get "no shipping methods exist".

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HillbillyJohnPI
Aspirant
Aspirant

I'm trying to order and i keep getting "no shipping method exists". Sending to street address, not PO box.

Support won't allow questions about ordering unless you've already setup some sort of account. I don't have product yet so I'm not sure how that's possible. 

Any Ideas? Yes, I know this doesn't seem like the right "location" but they didn't exactly give me any choices for pre-purchase questions.

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JamesC
Community Manager
Community Manager

HillbillyJohnPI,

 

Please reach out to me with the shipping address you're trying to use and I will escalate this concern to the web team for review.

 

JamesC

HillbillyJohnPI
Aspirant
Aspirant

Got a way to contact you offlist?

JamesC
Community Manager
Community Manager

Tap on my name to open my profile and then you should see a "Send user a private message" button on the right.

 

JamesC

HillbillyJohnPI
Aspirant
Aspirant

Ya , just found that and am typing a message right now. 

JamesC
Community Manager
Community Manager

Great. If possible, a screenshot of the error would be helpful as well.

 

Thanks,

JamesC

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  • 5 Replies
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  • 2 In Conversation