Scan qr code problems

[Doyley]

I'm trying to reinstall my doorbell s I've changed WiFi but when asked to scan QR code at the end there is no QR code to scan?

[ShayneS]

The QR code should populate on your Arlo app from your phone during install. Is the app generating this QR code to scan in front of the doorbell? 

[Doyley · Accepted solution]

The QR code would not come up on my phone so I tried it on my tablet and it worked.