Recording

[FrostieSM60]

No longer receiving recordings although subscription is upto date

[jguerdat]

What is your active mode? Is the rule for the doorbell appropriate? Have you checked your subscription status? You may want to reboot the doorbell by turning off the circuitbreaker or in the doorbell settings.

[chicane]

Did you have a chance to check your app settings to make sure they are all in order?

I am seeing similar missed detections with my Gen 2 doorbell, very similar to the issue that affects the Pro 5 / Pro 5S cameras...