Arlo|Smart Home Security|Wireless HD Security Cameras

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RoofnGutters
Aspirant
Aspirant
The chime test wouldn’t work, after everything had been connected. The power kit toggle was switched to off. The app notified me of tampering, turned toggle back on now I can’t get power to the doorbell. Could the doorbell have shorted out? Any ideas?
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jguerdat
Guru Guru
Guru

Not sure this would be the case but have you tested the voltage from the transformer to ensure it's in the 16-24v range needed?

RoofnGutters
Aspirant
Aspirant
I changed the transformer out to one that is big enough. Everything was working except the chime. I toggled off the power kit on the chime, things stopped working, I went to reset the doorbell and start over. I removed the device from my devices and now I can get it to turn on.
JamesC
Community Manager
Community Manager

RoofnGutters,

 

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

 

JamesC

 

Joybat
Tutor
Tutor

jeg har samme problem

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