My door bell videos disappear

[Earlhaskell]

So the videos that are recorded from my door bell and the camera that is also triggered in the rule either never show up or will be in the library for a few minutes and then disappear. I have an active paid subscription. Sometimes I can disable the doorbell rule and enable it and the videos will be there for a day but then disappear. Tried to go through there tech support but they were useless ( Only know how to follow a script that was no help).

[StephenB]

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@Earlhaskell wrote:

So the videos that are recorded from my door bell and the camera that is also triggered in the rule either never show up or will be in the library for a few minutes and then disappear. 

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Does a manual recording also disappear?

Are you using activity zones?

If you remove all filtering from the feed settings?