Motion detection range (video doorbell)

[KroKis]

My Arlo Video Doorbell only detects movement up to 3 meters(10feet), from 3 meters there is no longer any notification or recording.

On test motion, same, led dont light up to 3 meters.

Is this normal? Or is a defective u it?

[StephenB]

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@KroKis wrote:
My Arlo Video Doorbell only detects movement up to 3 meters(10feet), from 3 meters there is no longer any notification or recording.

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Is this detection a person approaching the door?  Or something else?

What motion detection threshold are you using?

[KroKis]

people who pass in front of arlo video doorbell does not detect them if they are more than 3 meters away

I have set the sensor to maximum 100

[jguerdat]

Are you setting the sensitivity in your modes and rules? The motion test is just a test. Also, is it possible that the plastic film is still covering the front of the doorbell?

[KroKis]

Yes, motion sensitivity 100 is set in modes (in active mode).

All protects plastics are remove.

I will try to reset and reconfigure install angule on initial set up.