Missing video doorbell mount.

[burthome4]

I have already read the post showing the solution. Unfortunately when I click the link it is no longer available. How can I get the mount for this doorbell? Apparently I purchased a doorbell that was from 2020 and was not aware of this problem which is too late to order from the link noted on the previous posts.

[JamesC]

burthome4,

I will open a ticket and request that an agent reach out to you with more information.

JamesC

[burthome4]

thank you

[burthome4]

How will someone contact me? Email? I'm really needing this plate and can't seem to get any quick answers. 

[JamesC]

burthome4,

An agent should be reaching out to you via email. Please let me know if you don't receive an update within 24 hours.

JamesC