Arlo|Smart Home Security|Wireless HD Security Cameras

Missing doorbell mounting bracket

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Matt7771
Follower
Follower

I purchased 5 sets of this VMK2260W-100NAS without noticing that the mounting bracket is missing from the package. I followed the instruction (https://kb.arlo.com/000062527/How-do-I-get-a-replacement-part-for-the-missing-Arlo-Video-Doorbell-mo...) to request it from Arlo but the link provided is unavailable.

 

Please advise.

Thank you

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StephenB
Guru Guru
Guru

@Matt7771 wrote:

I purchased 5 sets of this VMK2260W-100NAS without noticing that the mounting bracket is missing from the package. I followed the instruction (https://kb.arlo.com/000062527/How-do-I-get-a-replacement-part-for-the-missing-Arlo-Video-Doorbell-mo...) to request it from Arlo but the link provided is unavailable.

 


I'm tagging the mods ( @JamesC and @ShayneS ), so they can assist.  

JamesC
Community Manager
Community Manager

Matt7771,

 

I encourage you to reach out to the support team using the Arlo Secure app to request a replacement. Please let me know if you need any further assistance.

 

JAmesC

 

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