Arlo|Smart Home Security|Wireless HD Security Cameras

Inconsistent calls in Google Pixel 7 and 8 (AVD1001Ar1.2)

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RudeAyelo
Aspirant
Aspirant

I used Arlo Mobile App for a while on my Google Pixel 6 (I'm now guessing Android ~11) and everything was consistently working, after I upgraded to Pixel 7 (Android 12-13) I started noticing that I wasn't getting the call screen most of the times someone rang, I just received a push notification, after a second rang I got the call screen and it worked fine. Then after I upgraded to Google Pixel 8 (now on Android 14) I'm getting this issues:

- No call screen on first ring, after that it works fine most of the time but then

- Once I pick up the call, I hear the audio but the video never gets to load, it works perfectly fine within the Arlo Mobile App though

 

From the very beginning I have granted access to another device (iPhone 12) and that has been working flawlessly for my wife ever since we installed the doorbell.

 

Also, I have granted unrestricted battery usage permissions to the Arlo Mobile App and I deactivated the "Pause app activity in unused" setting, so I don't think that's the issue here.

 

Can we get my degrading performance situation fixed somehow?

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Asims67
Aspirant
Aspirant

It is now working for me

BrookeN
Arlo Moderator
Arlo Moderator

Thank you for the follow up, I am glad to hear it is now working for you as well. 

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