Arlo|Smart Home Security|Wireless HD Security Cameras

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Shinawy
Aspirant
Aspirant

My Wired Video Doorbell was working fine, but I had a problem with it and Alexa, so I thought i'd reset the doorbell.

 

After simply pressing and holding on the back reset button, the doorbell started flashing white and red/amber.

 

I can't get it to read the QR code to setup, and it's been flashing for multiple hours now. I reset it multiple times but nothing helps.

 

Support team is not very helpful so I was wondering if anyone knows what to do.

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Shinawy
Aspirant
Aspirant
I solved it.

I disconnected the doorbell, waited an hour, and re-connected it.

Worked like a charm

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JamesC
Community Manager
Community Manager

Shinawy,

 

After having manually reset the doorbell, did you also remove the doorbell from your account via the Arlo mobile app? If not, remove the doorbell and then try adding again.

 

JamesC

Shinawy
Aspirant
Aspirant
I solved it.

I disconnected the doorbell, waited an hour, and re-connected it.

Worked like a charm
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