Essential Wired Video Doorbell lost network connection. Won't connect to network.

[Squint350g]

My doorbell lost connection to the network. I have tried removing the doorbell camera, resetting the doorbell camera to factory, completely removing the wired doorbell from the wires and reinstalling it. When I get to the QR code it does not connect to the network. When this issue started the doorbell would softly ring one time every so often.

[jguerdat]

Sounds like a faulty device. Swap at the store, if possible, or use Settings, Support to get started on an RMA.

[Squint350g]

Got an RMA and returned the defective camera and now the replacement is losing connection.  

[JamesC]

Squint350g,

How strong is the signal strength for the doorbell? How far is it from your router?

JamesC