Doorbell stops recording when call decllined

[kirbdoc]

Another thing I have noticed is that if I get a call from the doorbell button being pressed if I decline the call it stops recording despite ongoing motion.  Is there a way I can keep it recording despite declining the call?  If I accept the call it continues recording.  In silent mode it stops recording as soon as the button is pressed.

[kirbdoc]

Subscription is up to date.  Full wifi strength to the hub.  18 V measured at the doorbell

[kirbdoc]

Any Ideas?  Chat support was no help.

[JamesC]

kirbdoc,

A new version of the Arlo mobile app is available from the app store. Do you experience this behavior after installing the latest version of the mobile app?

JamesC

[kirbdoc]

No, still stops recording when the call is declined.  Actually with the new update I can no longer watch any door bell video recorded with night vision.  Works fine on the computer or wife's I phone.

[JamesC]

kirbdoc,

What model and OS version is your mobile device?

JamesC

[kirbdoc]

Samsung s10   android Version 10  baseband version G973USQS3DTDC