Doorbell not recording after 10:00 pm

[QuiltSRUs]

My old doorbell would record 24/7. I replaced it and now my doorbell does not record between 10:00 pm and 7:00 am. What????

I’ve had two thefts at night that are not recorded. Why??

i have a subscription and my library has all kinds of videos during the daytime.
i cannot find a setting anywhere that indicates time restrictions for recordings.
not very happy with this system. It’s been one thing after another…

[StephenB]

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@QuiltSRUs wrote:

My old doorbell would record 24/7. I replaced it and now my doorbell does not record between 10:00 pm and 7:00 am.

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Is the doorbell in the "armed" mode?

[QuiltSRUs]

The base station is armed but I cannot find an option to “arm” the doorbell.

[StephenB]

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@QuiltSRUs wrote:

The base station is armed but I cannot find an option to “arm” the doorbell.

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Is the doorbell connected to the the base? Or is it connected to your home wifi?

[QuiltSRUs]

It is paired with the base station.
my first one was on my Wifi and recorded all hours.
this one appears to be under or paired with the base station.

[StephenB]

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@QuiltSRUs wrote:

It is paired with the base station.

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Then if the base station is armed, the doorbell should be also. Check the camera rules.

• https://kb.arlo.com/42/What-are-modes-and-rules-and-how-does-Arlo-use-them

[QuiltSRUs]

I added a mode for the doorbell cam since there wasn’t one. Will hopefully solve the problem. Thanks!