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Doorbell chimes when Arlo Video doorbell alerts

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WhatDoesThisDo
Tutor
Tutor
‎2020-08-21 09:58 AM

My video doorbell is hooked into the power for the doorbell on the house, and I've installed the power kit per the instructions. The switch on the power kit is set to X.

 

Whenever motion triggers an alert on the video doorbell, a single bell is rung on the chime. How do I turn this off? So far the only thing that has worked is either to disable the device entirely, or mute notifications, neither of which is ideal. 

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JamesC
Community Manager
Community Manager
‎2020-08-24 09:46 AM

WhatDoesThisDo,

 

This could be due to a voltage issue with your transformer. Take a look here for tips on how to check your transformers voltage: How do I measure the voltage of my doorbell transformer?

 

JamesC

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