Arlo|Smart Home Security|Wireless HD Security Cameras

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Ecarp2
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Have had my Arlo system with wired doorbell for over a year now, and suddenly the doorbell has stopped ringing my traditional chime when the button is pushed. The chimebox has power, as it’s connected to another traditional button on another door. Please let me know if anyone has any ideas on how to fix it. 

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LaMW
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This might help:

I assume your two doorbell button location are wired parallel, meaning shorting/connecting (which the button does) the two wires at either door will ring the doorbell

These instructions may be worth revisiting:

https://kb.arlo.com/000062315

StephenB
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@Ecarp2: Is one doorbell connected to front and transformer at the chime, with the other doorbell connected to rear and transformer?

 

Or are they wired differently?

Ecarp2
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Yes, one wired to front and one to rear to transformer. Ive tried removing the doorbell from the base station and resyncing with no luck. No idea why the front just stopped working 

LaMW
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At the Arlo location have you tried touching the original doorbell wires together (simulating the function of a standard doorbell button) to test if the doorbell circuit at that location works?  

StephenB
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@Ecarp2 wrote:

Yes, one wired to front and one to rear to transformer. Ive tried removing the doorbell from the base station and resyncing with no luck. No idea why the front just stopped working 


Have you checked that the powerkit switch isn't in the "X" position?

 

If it is set to "O", you might still try briefly disconnecting the powerkit, and see if the behavior changes.

Ecarp2
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Just checked, they are connected to the same transformer 

Ecarp2
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Have turned it off and on with no luck

StephenB
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@Ecarp2 wrote:

Have turned it off and on with no luck


If you reverse the doorbell connections at the chime, does the problem stay with the doorbell, or does it move to the other doorbell?

 

Did you try removing the powerkit as a test?

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