Continuous "Motion Detected" notifications (Model AVD1001)

[ARLJL]

Ever since last Thursday (April 24th) I have been getting a LOT of "Motion detected" notifications and it's driving me crazy. The notifications range between once every hour to once every 3-4 minutes. I am getting over 30 notifications per day for detected motion while nothing on the camera is moving. I've already tried the following:

- Cleaning the camera (lens)

- Changing the activity zones to exclusively floor tiles (due to suspicion it was due to plants and foliage)

- Restarting the doorbell via the app

- Completely resetting the doorbell (using the tiny reset slot at the back)

- Turning down motion detection to the absolute minimum

As a small sidenote: I have a vague suspicion the doorbell is lagging sometimes. For example, the other day someone rang the "doorbell" twice but we only got a notification/chime on the second ring. (Note: this is an assumption. It could be that the person first pressed the camera lens instead of the door bell, as people sometimes confuse it to be a button.)

I honestly have no clue what else I could do to stop the endless alerts. Does anyone have any further suggestions?

[jguerdat]

A quick thing to do is to remove the doorbell from your account and add it back. That may clear up any weirdness.

Is this happening only during the day or at night, too?

[jguerdat]

A quick thing to do is to remove the doorbell from your account and add it back. That may clear up any weirdness.

Is this happening only during the day or at night, too?