Chime 2 cannot connect

[Juliocortizr]

Hi team,

i bought a Video Doorbell 2nd gen (2k) and a Chime 2 (AC2001)

I was able to get the doorbell connected to my base station (VMB4540), but the Chime 2 is not connecting at all. 

When I follow the instructions for configuring the Chime 2, it tries to join a random Arlo WiFi network that appears to be created by the Chime. However, my phone/app is never able to connect, with no helpful error message or guidance. 
What can I do here?

Thanks

[BrookeN]

What type of device are you using to set up the Chime 2?

[Juliocortizr]

Update: I have an iPhone 16. I solved the issue a couple of hours ago. Basically iPhone 16 and 15pro didn‘t work. They wouln‘t connect to the Chime2 wifi network. I tried with an old iPhone14 and it worked fine. Weird bug, not optimal solution as I need to add every new Chime through the old phone, but at least it works for me now.