Arlo|Smart Home Security|Wireless HD Security Cameras
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Can’t see video

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  • ‎2022-10-22 06:51 AM
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Synsted
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Follower
‎2022-10-22 06:51 AM

My doorbell shows that it is connected to Wi-Fi, but I can’t see live video in the app and it won’t store video.  It does provide alerts/notifications. 

If I disconnect power, it starts working correctly, but it only works for a few days and then the video won’t connect again.  I’m getting tired of having to constantly pull power.  Is there another way to solve this problem?  Why does it keep “disconnecting”?

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ShayneS
Arlo Moderator
Arlo Moderator
‎2022-10-24 01:47 PM

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.

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