I thought I did enough research on the Arlo Video Doorbell when I bought it, but apparently I didn't. I scoured the community, YouTube, and various Arlo resources, but couldn't exactly find a solution for my specific issue.
Basically, I have installed the Arlo Video Doorbell to the front of my house that did NOT have an existing doorbell. Therefore, it does not have an existing chime setup. I was able to power up the door bell and ASSUMED that once set up, there would be a digital doorbell chime sent to any accessible phone in the house when the doorbell was pressed.
I was wrong.
Instead, phones will get a call which we can then Accept or Reject. Once accepted, it's a video call as we all know which is cumbersome for my use of the video doorbell although I understand its useful workflow for some people. I just want the phones to chime when the doorbell is pressed.
There doesn't seem to be a way to have the doorbell just send a chime to the phones from what I've researched. Do I have to now buy an add on product? Is Chime 2 the only solution? Is there another way to use the Google NEST systems to "chime" when the doorbell is pressed?
I just don't understand how there's no toggle for just calls or just chimes on the phone when the doorbell is pressed. Getting alerted is one thing, but I'd like to have a chime that I can hear in the house to know someone is actually there or not.
If anyone has some possible solutions other than Chime 2, I will be forever grateful. Thanks in advance!
Without an existing chime or Arlo chime, your phone will receive a call on button presses. Additionally, if the doorbell is Armed, you will receive push notifications when the doorbell detects motion.
If you would like to receive a chime on button press, the doorbell needs to be wired to an existing traditional chime or you would need to pair the doorbell with an Arlo Chime 2.
I created a feature suggestion below. If you like this idea please like the suggestion too.
Sadly, I don't believe this is an oversight. It's definitely by design from the canned responses seen here by the CSR and "Guru" to buy the Chime 2. I would understand if there was no such thing as firmware updates, but since these devices can indeed have their firmware updated, I don't see why they cannot include the Chime to phone feature. It's quite silly and I knew the answer before posting, but was hopeful there would be some helpful true "Gurus" to help with possibly setting up a Google Nest chime or something as a workaround. I'm not paying $50+ to be notified if the doorbell is pressed because of the design flaw (yes, I said it again).