Camera will not show video then disconnects

[Ksteins]

So I get the camera to connect via Wi-Fi Direct, however no image is shown in app. This is screenshot. 

 then a few minutes later it goes to this. 

 Any thoughts on solutions. Note Wi-Fi signal is strong. 

[StephenB]

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@Ksteins wrote:

So I get the camera to connect via Wi-Fi Direct

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WiFi Direct (connecting to your phone or PC)?

Or is the camera set to connect to your Home WiFi (router or access point)?

The camera requires an internet connection and WiFi Direct doesn't create that.

[Ksteins · Accepted solution]

So I reached customer support at Arlo. They walked me through the setup. Step by step. Two things that we did during the steps. 
first was when I got to the enter password for Wi-Fi network I retyped the network user name. It auto populated and was correct but they had me retype it. Also when we got to the step after connection the firmware update took longer than expected. Had to be patient and wait. They could see in their end how it was progressing. So my video doorbell is up and working. Bottom line get support on the line to help if you have followed all steps and tried all solutions.