Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo wireless door bell

Reply
Discussion stats
  • 2 Replies
  • ‎2021-01-29 03:09 PM
  • 830 Views
  • 0 Likes
  • 2 In Conversation
Damo78
Aspirant
Aspirant
‎2021-01-29 03:09 PM
My camera doesn’t record full time or on motion it sends notifications but when someone rings the door bell and you answer you can talk to them but get a grey screen and a circle, I’ve tried all the answers in forums and dropped the quality, I’ve changed modems that it’s connected to I have no idea iPhone 11 Pro Max up to date
Labels:
0 Likes
Reply
Message 1 of 3
830
2 REPLIES 2
jguerdat
Guru Guru
Guru
‎2021-01-30 07:17 AM

This kinda sounds like a signal strength or quality issue. A WiFi extender may be needed to provide a better signal for the doorbell.

0 Likes
Reply
Message 2 of 3
822
Damo78
Aspirant
Aspirant
‎2021-01-30 12:49 PM

Nah mate 1 Have 4 cameras outside of this range I also have a very high powered modem with 8 antennas so I have no strength issues

0 Likes
Reply
Message 3 of 3
817
Discussion stats
  • 2 Replies
  • ‎2021-01-29 03:09 PM
  • 831 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.