Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo video doorbell skipping

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Isacksenfamily
Apprentice
Apprentice
Has anyone had the VDB skip video? I’ve been with tech support to change my wireless channel (attached to a ultra hub), blah, blah …. and it is still happening. View the attached and see how the video freezes. Ideas? Upload speed is 40Mbs and never peaks over 10Mbs.
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StephenB
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@Isacksenfamily wrote:
Has anyone had the VDB skip video? I’ve been with tech support to change my wireless channel (attached to a ultra hub), blah, blah …. and it is still happening. View the attached and see how the video freezes. Ideas? Upload speed is 40Mbs and never peaks over 10Mbs.

It's one of several symptoms of loss (along with freezes and corrupted pixels).

 

I have seen it with my own doorbell, and I don't have a good fix for it.

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