Arlo|Smart Home Security|Wireless HD Security Cameras
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Podhale829
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Aspirant
‎2020-01-14 12:02 PM
I had just connected my Arlo video doorbell and everything during installation went great except when I tried to sync it with my WiFi. I tried over and over to connect it and it wouldn’t so I called tech support and she told me to turn off my WiFi and cellular data and then only turn on the WiFi on my phone. I tried that and it finally worked. I guess the cellular data was interfering with the door bell trying to connect. Hope this help you like it help me
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JamesC
Community Manager
Community Manager
‎2020-01-14 03:48 PM

Podhale829,

 

I'm glad to hear you were able to resolve the issue. Thanks for sharing your solution with the community!

 

JamesC

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