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... Arlo video doorbell audio and video choppy when answering call

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  • ‎2020-08-26 08:03 PM
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Jack555
Aspirant
Aspirant
‎2020-08-26 08:03 PM

JamesC can you respond to cases referenced here:

https://community.arlo.com/t5/Arlo-Video-Doorbell/Arlo-video-doorbell-audio-and-video-choppy-when-an...

 

results are similar to case indicated here:

https://community.arlo.com/t5/Arlo-Video-Doorbell/Arlo-Video-Doorbell-Video-Audio-issues-ONLY-happen...

 

That customer's solution was to return the video doorbell.  I am hoping there is a fix so I don't have to reverse all the work that I did installing it.

 

Best Regards.

 

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JamesC
Community Manager
Community Manager
‎2020-08-27 09:37 AM

Jack555,

 

I've escalated your open support ticket and requested a status update. An agent will reach out to you as soon as possible with more information.

 

JamesC

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