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Arlo doorbell no longer calling iphone

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DJMcGlynn
Aspirant
Aspirant

Sometime in the last couple weeks my Arlo doorbell has stopped calling my iPhone. Unfortunately I believe Ihave had both Arlo updates (4.10.6) as well as an upgraded iOS (17.1.1). 

I have verified that notifications are not muted. I do get a notification that someone rang the doorbell, but no call.

I have scrolled through the settings and seen nothing obvious.

Any suggestions?

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DJMcGlynn
Aspirant
Aspirant

Issue resolved. 

I am not sure why, but uninstalling and reinstalling the Arlo app has resolved all my issues.

 

It turned out that my wife’s phone stopped receiving any notifications from the cameras. We both uninstalled/reinstalled the Arlo app, and now all is good again.

View solution in original post

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BrookeN
Arlo Moderator
Arlo Moderator

Please go through these steps to insure everything is set up correctly. 

 

https://kb.arlo.com/000061950/My-Arlo-Doorbell-is-not-calling-my-phone-what-do-I-do

 

 

DJMcGlynn
Aspirant
Aspirant

Issue resolved. 

I am not sure why, but uninstalling and reinstalling the Arlo app has resolved all my issues.

 

It turned out that my wife’s phone stopped receiving any notifications from the cameras. We both uninstalled/reinstalled the Arlo app, and now all is good again.

Discussion stats
  • 2 Replies
  • 373 Views
  • 0 Likes
  • 2 In Conversation