Arlo Wired Doorbell on a 2nd Phone

[JConrade]

I have my doorbell listed as a device on my phone app and it works just fine.  I am trying to "grant access" to my wife.  She has gotten the link, downloaded and signed in to the app and goes through all of the steps until the QR code.  QR code requires the doorbell button to be pushed but when that happens, obviously the notifications and ringing my phone occur.  Arlo documentation covers the "grant access" portion but nothing else.

Do I need to push the doorbell button, or not? 

[StephenB]

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@JConrade wrote:

I have my doorbell listed as a device on my phone app and it works just fine.  I am trying to "grant access" to my wife.  She has gotten the link, downloaded and signed in to the app and goes through all of the steps until the QR code. 

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It sounds like she is trying to add the doorbell to her account. That won't work (and isn't what she should be doing).  Each device can only be in one account.

I suggest having her open the invite on a PC and accept the invite there (instead of doing it on the phone).