Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2023-12-18 04:48 PM
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Pedro1996
Aspirant
Aspirant
‎2023-12-18 04:48 PM

My doorbell does not pick up any audio what so ever. if i get a call through the doorbell i hear nothing, if i view live i hear nothing. arlo support is terrible and i haven't been able to get any sort of information to help. I would like to talk to a real person for once that could actually help me with my issue here. 

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BrookeN
Arlo Moderator
Arlo Moderator
‎2024-01-02 12:45 PM

Are you still experiencing the same behavior? 

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Pedro1996
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‎2024-01-02 12:55 PM

Yes

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BrookeN
Arlo Moderator
Arlo Moderator
‎2024-01-02 12:58 PM

Please try the following steps within the link to reset the doorbell:

https://kb.arlo.com/000062934/How-do-I-reset-my-Arlo-Essential-Video-Doorbell-Arlo-Secure-4

 

 

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