Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 1 Reply
  • 749 Views
  • 0 Likes
  • 2 In Conversation
mwertelusky
Follower
Follower
Hello everyone,

I recently installed the Arlo Video Doorbell on my new home - it was working great! I decided I did want the angled mount installed so I unattached the base and then attached the angled mount. Once having the camera reinstalled.. I noticed the quality was a pinkish hue. I read to reset the doorbell first and try that. I did try this, however, now I cannot get the doorbell to scan the QR code. I have tried EVERYTHING in the guide for assistance. I am not sure what more I can do at this point. Can someone please help me out before I possibly return this thing?
1 REPLY 1
jguerdat
Guru Guru
Guru

Is it possible that you didn't actually reset the doorbell? You need to remove it from Settings, My Devices as well as holding the Sync button for >10 seconds. Make sure all indications are correct (LED action/color/etc.). You can also try a different device to set up the doorbell.

Discussion stats
  • 1 Reply
  • 750 Views
  • 0 Likes
  • 2 In Conversation