Arlo Video Doorbell not connecting to network

[alizzpak]

Hello,

I have received a new arlo video door bell I configured it first time and it connected to my network and all fine.

Then I restarted my device and since then it never connected back to my network.

I have resetted my device and gone through the steps again it configures the device but when it goes to a level where it asks for updating the firmware it fails and if I complete the setup without that it completes but it never found the device.

I have resetted number of times but it doesn't work can anyone help please.

[jguerdat]

When you reset, did you follow the reset procedure specified in the FAQ here? Hold the button for >10 seconds until the ring flashes rapidly. Remove the device from Settings, My Devices and try to reconnect again.