Arlo|Smart Home Security|Wireless HD Security Cameras

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Flightprof
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Aspirant

I am unable to clear the counter in the Library when I delete the stored pictures.  I have attached 2 screen shots that show that the library has 24 items in it and all of the pictures are from the Video Doorbell.  The problem is that when I delete/clear out the Library the counter resets, however, after 5 minutes the counter goes back to the number that was previously displayed.  This problem did not start until I added the Video Doorbell.IMG_1567.jpegIMG_1566.jpeg

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JamesC
Community Manager
Community Manager

Flightprof,


Try force closing and reopening the app, does the counter reset?

 

JamesC

Flightprof
Aspirant
Aspirant

I tried "force closing" the application and the door bell still shows the count. When looking at the door bell, it shows the number of videos, however, it does not show the actual video.

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