Arlo Video Doorbell - cannot complete the setup

[Sam_1122]

Arlo Wired Video Doorbell: Installation problem - Installed the newly purchased doorbell device and cannot complete the setup. It has solid white light circle (which means has power for it) but does not sync with my home Wi-Fi. I have Verizon 2.4 GHz capable network. I do not get the flashing white light. I spent about half of my day time in installing and troubleshooting for the issue - no luck. Can someone help? Thanks in advance.

[jguerdat · Accepted solution]

Did you check the FAQs here in the support section? There's a reset procedure you can try:

https://kb.arlo.com/000062346/How-do-I-reset-my-Arlo-Video-Doorbell

[Sam_1122]

Thank you! I went through the reset process and it works. Great.