Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Arlo Video Doorbell button press - No notifications at all

Reply
Discussion stats
  • 1 Reply
  • ‎2019-12-08 10:45 AM
  • 1221 Views
  • 0 Likes
  • 2 In Conversation
Rad3855
Follower
Follower
‎2019-12-08 10:45 AM

So I am a new member to Arlo. I have installed video doorbell everything seems to be fine on that end however when you push the doorbell it does not send a notification or when someone walks in front of it does not send a notification. It is however recording to the library each time motion is detected. It appears all permissions are OK any suggestions?

Labels:
0 Likes
Reply
Message 1 of 2
1,221
1 REPLY 1
JamesC
Community Manager
Community Manager
‎2019-12-09 03:58 PM

Rad3855,

 

You should receive a call when the doorbell button is pressed and you should receive a push notification when motion is detected. For these to take place, you must be logged in to the Arlo Mobile App. Are you logged in when testing this?

 

JamesC

0 Likes
Reply
Message 2 of 2
1,207
Discussion stats
  • 1 Reply
  • ‎2019-12-08 10:45 AM
  • 1222 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.