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Arlo Smart Notifications not allowing cross triggering

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srinkus
Aspirant
Aspirant
When Smart Notifications are enabled on my Arlo Video Doorbell Wired, my other Arlo Pro 2 cameras cannot activate the doorbell to record using cross triggering. It works fine if smart notifications are turned off on the door bell. Also when the doorbell has smart notifications on it can trigger other cameras but not the other way around.
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JamesC
Community Manager
Community Manager

srinkus,

 

Is this intermittent or does it always occur? Are you using any activity zones?

 

JamesC

srinkus
Aspirant
Aspirant
Yes it's always the case, and the doorbell is using activity zones.
JamesC
Community Manager
Community Manager

srinkus,

 

Try disabling activity zones and test again to see if you still experience the same behavior.

 

JamesC

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