Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo Essential wired - guest account will only get audio notifications

Reply
Discussion stats
  • 1 Reply
  • ‎2022-01-18 02:29 PM
  • 713 Views
  • 0 Likes
  • 2 In Conversation
Boyle14
Follower
Follower
‎2022-01-18 02:29 PM

Invited guest (wife) will only get an Audio notification from the doorbell on her phone. There is no video of the event live. My phone works as it should. Removed and readied doorbell and app. Removed and re invited with negative results

Labels:
0 Likes
Reply
Message 1 of 2
713
1 REPLY 1
StephenB
Guru Guru
Guru
‎2022-01-19 03:10 AM
@Boyle14 wrote:
Invited guest (wife) will only get an Audio notification from the doorbell on her phone. There is no video of the event live. My phone works as it should. Removed and readied doorbell and app. Removed and re invited with negative results

Did you try reducing the video resolution?

0 Likes
Reply
Message 2 of 2
691
Discussion stats
  • 1 Reply
  • ‎2022-01-18 02:29 PM
  • 714 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.