Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Doorbell ringing even on Do Not Disturb

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Wslove
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I've checked every setting I can find, but for some reason, the Arlo app rings through (*with* sound) when I have my phone on Do Not Disturb. I have a Samsung Note 10 and keep it on DND at all times, only allowing alarms and emergency contacts to ring with sound. I do not like my phone going off at work when packages are delivered and they actually ring the doorbell. I use DND as muting so I don't forget to turn it back on at night (elderly mom might need to get through). Even setting the notification on silent in the App settings and it STILL rings through.
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JamesC
Community Manager
Community Manager

Wslove,

 

Try toggling the following setting and let us know if you still experience the same behavior:

 

Within your phone's settings, go to Notifications -> Do Not Disturb -> Allow Exceptions, and turn "Media" to off. 

 

JamesC

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