Arlo Doorbell Stopped Recording

[Hashbrown]

My Arlo doorbell recently stopped recording videos. I have it synced to my Arlo base station which also has three Arlo Pro 3 cameras synced to it. The other cameras are working great and still record videos. I can still access my doorbell video live feed and record videos manually without a problem. I have tried resetting the hub, my wifi, and the doorbell. However, the problem continues. Thank you for your help.

[StephenB]

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@Hashbrown wrote:

My Arlo doorbell recently stopped recording videos. I have it synced to my Arlo base station which also has three Arlo Pro 3 cameras synced to it. The other cameras are working great and still record videos. I can still access my doorbell video live feed and record videos manually without a problem. 

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Does the motion detection test work?

Have you checked the mode/rules to see if the doorbell camera is still armed?

[Hashbrown]

Yes, I just tested the motion and it does flash white. It is also armed in the app. Any other ideas?

[StephenB]

Normally I'd be thinking the subscription has lapsed.  But that isn't the issue if you can make manual recordings.

You could try removing / readding the doorbell to the account (though that is a real pain).  It might also be good to try support.