Arlo Doorbell Activity Zone Disappeared

[srandall25]

It appears the latest update eliminated the activity zone feature for the doorbell. The option no longer exists and I've been getting false positive motion detection notifications left and right.

[jguerdat]

Activity zones are still present on both my wirefree doorbells. I suppose the wired version could have an issue but that seems unlikely.

Have you tried both the app as well as the web client (my.arlo.com)?

[StephenB]

@srandall25:

Is it possible that your doorbell subscription expired? 

[srandall25]

Yep that’s exactly what happened. I figure that out soon after posting this. Would be nice if Arlo made that more obvious via the app when it happens. It would probably save them a lot of customer service headaches I’m guessing. 

[StephenB]

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@srandall25 wrote:

 It would probably save them a lot of customer service headaches I’m guessing. 

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I agree (and likely so does their customer support team).