App keeps failing to load library

[Aashishkebab]

It is unacceptable for the login to fail as often as it does, and the library failing to load. This is a Security Service and should have ZERO downtime.

These two events happen a lot. They'll usually clear up on their own after several HOURS. Additionally, as I've discovered, the email given on Google Play is bogus and unmonitored.

Here's a screenshot: https://photos.app.goo.gl/sWJDuUpD9X2o35NE9

[ShayneS]

Hi Aashishkebab

Are you still experiencing this issue? Which version of the Arlo app do you have installed? 

[Aashishkebab]

Yes I still have this issue. I have the latest version.
Apps auto update on both iOS and Android so I don't see how anyone would have an old version.
Additionally, it is happening on my iOS device too. It's because your servers keep going down.

[ShayneS]

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.

[Aashishkebab]

I don't really see how that's gonna help with a server-side issue.