Account Payment Failure with Valid Credit Card

[molp]

I am so frustrated. For the last month I have been getting alerts from arlo that my payment wasn't going through. I "Updated" my card every time this happened (I just saved the same payment information they have already been using for the last 2 years and no my card isn't expired). 

Today I got the email they officially kicked me off my subscription, which means that I can no longer contact them. I tried to resubscribe already with my credit card and my husbands and it is saying it is unable to go through. 

The fact that I cannot contact customer service for a product that I own and have been paying a monthly subscription for for 2+ years is infuriating. Does anyone have a solution for me since I can't talk to someone who works there? 

[BrookeN]

I have reached out to support regarding the concerns that you posted above. They will reach out to you as soon as possible.