Arlo|Smart Home Security|Wireless HD Security Cameras

AVD1001 doorbell switch pad failure.

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Harmonk
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My question is has anyone else had a switch pad failure? Mine used to have a definite click feel when you pressed the circular pad and now nothing and of course no doorbell.

I have spent weeks trying to go through the support route and all their script suggests is to reinstall the device but I’m convinced this is a hardware failure.

It would be easy to replace if I could work out how the AVD1001 comes apart.

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BrookeN
Arlo Moderator
Arlo Moderator

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.

 

 


 

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