why doesn't Arlo provide a UK telephone number for support

[simwat]

My doorbell has stopped working after 2 months, Ive searched the support site and it is impossible to get a telephone number to call for a warranty replacement ?

[StephenB]

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@simwat wrote:

My doorbell has stopped working after 2 months, Ive searched the support site and it is impossible to get a telephone number to call for a warranty replacement ?

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Use the support center in the app.

If the doorbell has already been removed from your account, post back - the mods can create a support request on your behalf.

[simwat]

I can’t use the support in the app as it takes me to the USA support centre for some reason. They simply

reply saying they can’t help me as I am in the UK. Surely there is a number or email in the uk I can get access to ? 

[StephenB]

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@simwat wrote:

I can’t use the support in the app as it takes me to the USA support centre for some reason.

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Was your account created in the US?

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@simwat wrote:

They simply reply saying they can’t help me as I am in the UK. 

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That's due to their approach to GDPR compliance.

[jguerdat]

Any chance you bought the cameras from Verisure?