Chime 2

[Vij]

I bought an arlo chime 2. I'm trying to connect it to vmb5000r4 but it keeps asking for a password.
Or it request to connect to arlo_mcke but I don't know the password how to connect it.
It is not connecting to my router

[StephenB]

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@Vij wrote:
I bought an arlo chime 2. I'm trying to connect it to vmb5000r4 

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That cannot be done.  see item 3 in https://kb.arlo.com/000062573/Arlo-Chime-2-FAQ

You have to connect it to your home wifi.

[Vij]

Hi Stephanie, thanks for your reply.
Please see attached snapshots. Everytime I connect chime 2 to my router it says cannot connect.

[Vij]

Apologies Stephen auto correct changed name to Stephanie.

[Vij]

I have reset the chime 2. It does not connect to the wifi router( I'm using google nest router) . It says cannot connect to ARLO _MKCE.
Any advice would be helpful.

[StephenB]

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@Vij wrote:
Please see attached snapshots. Everytime I connect chime 2 to my router it says cannot connect.

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I am thinking it might not be able to handle the spaces in your SSID.  Hopefully @JamesC or one of the other mods can respond on whether that is a known limitation.

[JamesC]

I'm not aware of any specific limitations with the SSID that would cause these symptoms. Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC