Wire free doorbell not showing up in setup?

[Arealhuman]

Just purchased a wire-free doorbell and downloaded the Arlo app when I click into it it says to set up a new device and when I click doorbells it lists video doorbell, audio doorbell, chime.

When I click video doorbell it seems like it takes me to the wired video doorbell setup.

It mentions the power kit which didn't come with mine as well as tapping into an existing chime etc.

There is no place to click or no separate option for the wire-free doorbell.

[jguerdat]

Android or iOS? I just checked Android and I see both options. Try reinstalling the app.

[JamesC]

Arealhuman,

Both Android and iOS should provide options to installed the Wire-Free or Wired versions.

Please make sure you have the latest version of the Arlo mobile app installed from the app store.

JamesC

[Damot]

My so recently updated (Android) and the wire free doorbell option has been removed and I now cannot connect the doorbell.

[jguerdat]

Just checked this on my phone and see the same thing. A removal and reinstall of the app fixed it.