United States

[Lamclain]

I don’t subscribe to an Arlo plan. Just have the basic free one. I have 4 wire free cameras and have just purchased a wire free video doorbell. I can’t pair my doorbell? Any suggestions? Everywhere I read says I can have at least 5 devices for free. 

[StephenB]

---

@Lamclain wrote:

 Everywhere I read says I can have at least 5 devices for free. 

---

Only legacy cameras (like the original Arlo HD, pro and pro 2) have 7 days of free cloud storage.  That is limited to 5 unsubscribed cameras per account. 

But all newer camera models (starting with the Ultra in 2018) require a subscription for cloud storage.  That includes your wireless doorbell.

---

@Lamclain wrote:

I can’t pair my doorbell? 

---

That is not related to your lack of a subscription.

Are you trying to connect it to your home wifi?  Or are you trying to pair it with your base?

If the latter, your base is likely a VMB3xxx model that is not compatible.  Look for the VMBxxxx label on the base, and then check the compatibility list:

• https://kb.arlo.com/000062284/Arlo-SmartHub-and-Base-Station-Compatibility