Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Video doorbell doesn’t record calls

Reply
Discussion stats
  • 1 Reply
  • ‎2023-07-12 06:56 AM
  • 518 Views
  • 0 Likes
  • 2 In Conversation
JulsD
Follower
Follower
‎2023-07-12 06:56 AM

Hello - the video doorbell records motion, and when someone rings the doorbell, but if I answer it and start talking to them the recording stops. I’ve tried hitting the record button but it does nothing. Is it possible to record conversations? 

Labels:
0 Likes
Reply
Message 1 of 2
518
1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator
‎2023-07-14 02:30 PM

Hi @JulsD 

 

This functionally is not currently available. 

0 Likes
Reply
Message 2 of 2
499
Discussion stats
  • 1 Reply
  • ‎2023-07-12 06:56 AM
  • 519 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.