Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Video Doorbell a/v issues on calls when not on wi-fi

Reply
Discussion stats
  • 1 Reply
  • ‎2021-12-16 02:47 PM
  • 214 Views
  • 0 Likes
  • 2 In Conversation
ggtuc
Aspirant
Aspirant
‎2021-12-16 02:47 PM

Can't hear audio from anyone at the business doorbell when out and not on the same wi-fi network as the doorbell.  Can't hear them either.  Works fine at the business.

Labels:
0 Likes
Reply
Message 1 of 2
214
1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator
‎2021-12-20 02:13 PM

Which version of the Arlo app are you using? Which phone/device OS are you using with the Arlo app?

0 Likes
Reply
Message 2 of 2
199
Discussion stats
  • 1 Reply
  • ‎2021-12-16 02:47 PM
  • 215 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.