Update and badly behaving doorbell

[graemedb]

Today on my and my wife's phone maybe after an Android update, the bell does vanished or says offline and it randomly beeps to say motion seen yet we never enabled it. Anyone else seen?

[alex_loo]

that scares me while I am thinking about getting a doorbell.

• Are you seeing "library" or "feed" from your app?  
• Are you on subscription?
• Which hub model are you having?  (easiest to check this out from the app.  Look into the devices)
• Which doorbell model are you having? (v2?  or the older ones?)
• Are you NOT able to add this doorbell back to the ARLO environment?

[graemedb]

Thanks for the reply.

ARLO ESSENTIAL WIRE FREE BATTERY SMART VIDEO DOORBELL CAMERA WIRELESS

App shows two internal cams which have a hub.

Doorbell is WiFi and has no hub.p

Ap shows as offline and doesn't list name anymore so can't add or remove.

Sub no. From 2022.