Arlo|Smart Home Security|Wireless HD Security Cameras
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Re: Still Getting Alerts While in Disarmed Mode?

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willmtaylor
Aspirant
Aspirant

I'm still figuring everything out, as I just got my wire-free video doorbell set up yesterday, but why are our phones still getting notifications when I disarm our doorbell? I understand ARMED mode, but we take our dog out regularly, so I want a mode that does NOTHING. I figured DISARMED mode would do this, but we still get notifications even when DISARMED mode is on. Please advise and thanks in advance.

Model: AVD2001 | Arlo Essential Video Doorbell Wire-Free
jguerdat
Guru Guru
Guru

Disarmed disables recordings. How is the doorbell connected - to WiFi or a base/hub? Do you have other cameras? DO you get recordings also?

willmtaylor
Aspirant
Aspirant

Thanks for the reply. It’s a wire free version on wifi.

 

No other smart home equipment or cameras. 

No recording—just the push alert. 

jguerdat
Guru Guru
Guru

I'd start with removing and reconnecting them.

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